Director of Client Solutions

Travel Nurse Across America•,

About The Position

The Director Client Solutions – Life Sciences is responsible for pursuing new Staffing, SOW, Direct Placement, and Functional Service Provider agreements, as well as complex staffing models, with companies in the biotechnology, medical device, and pharmaceutical industries. The role works closely with Recruitment leadership, Client Services, and other applicable departments. The Director builds and maintains a high-volume pipeline through outbound prospecting, cold calling, networking, referrals, industry events, and other strategic outreach. They generate qualified opportunities, move prospects through the sales cycle to contract execution, and develop account penetration strategies focused on acquiring new business. The role is expected to meet or exceed activity, pipeline, and revenue goals; uphold the company's Core Values; and perform other duties as assigned. The position requires travel of up to 25% of the time. Compensation is approximately $100,000 per year depending on experience, plus a variable commission plan. Benefits begin on the first day.

Requirements

  • Bachelor’s degree or equivalent; suitable combinations of education, training, and experience will be accepted.
  • At least 5 years of business development experience within a CRO, staffing, and/or clinical trials environment.
  • Experience with CRO, FSP, and staffing business development, including an understanding of differences in sales cycles and customer interactions.
  • Experience in a relationship-driven, sales-oriented, recruiting, business development, or customer-facing role, including inside or outside sales.
  • Proven ability to build trust, develop lasting professional relationships, and influence decision-makers.
  • Strong verbal and written communication skills, including confidence initiating outbound calls and engaging people unfamiliar with the company or opportunity.
  • Strong negotiation, interpersonal, and problem-solving skills.
  • Competitive, goal-oriented, and results-driven, with demonstrated ability to achieve performance goals and KPIs.
  • Resilient and adaptable in a fast-paced, high-volume environment.
  • Strong organizational skills and ability to manage multiple priorities independently while contributing effectively within a team.
  • Strong attention to detail and a proactive approach to identifying and resolving issues.
  • Proficiency with Microsoft Office and ability to quickly learn and effectively use recruiting, CRM, ATS, and other technology platforms.
  • Ability to travel up to 25% of the time.

Responsibilities

  • Build and maintain a high-volume pipeline through outbound prospecting, cold calling, networking, referrals, industry events, and other strategic outreach.
  • Generate qualified opportunities and advance prospects through the sales cycle to contract execution.
  • Develop and execute account penetration strategies focused on acquiring new business.
  • Consistently meet or exceed activity, pipeline, and revenue goals.
  • Uphold the company's Core Values: We Build Trust, We Move Forward, and We Lead with Care.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, life, and long-term disability coverage.
  • Short-term disability, accident, and critical illness coverage.
  • Legal assistance, identity protection, and pet coverage.
  • Retirement plan with employer match.
  • Generous vacation plan.
  • 8.5 paid holidays.
  • Variable commission plan.
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