Client Solutions Director (Management Resources)

Robert Half • Bloomington, IL

4d • $70,000 - $95,000

About The Position

As a Client Solutions Director in Management Resources, you will develop, grow, and nurture client relationships. You will market services to new and existing clients through video, telephone, and in-person meetings, helping expand utilization while delivering an outstanding customer experience. You will identify and discuss future project initiatives, ensure client expectations are met, and match contractors’ skills to engagement requirements by presenting highly skilled contractors. You will also participate in professional industry associations to increase Robert Half’s presence in the local finance and accounting community.

Requirements

• Business-related degree, ideally in finance or accounting.
• At least 5 years of professional experience.
• Excellent negotiation, conflict management, problem-solving, and decision-making skills.
• Strong relationship development and persuasion skills at all levels of an organization.
• Proficiency in Microsoft Office.

Nice To Haves

• CPA and/or MBA.
• Public or industry accounting/finance experience, or professional services experience.
• Knowledge of Salesforce or another CRM system.

Responsibilities

• Develop, grow, and nurture relationships with new and existing clients.
• Market services through video, telephone, and in-person meetings to expand client utilization and provide an outstanding customer experience.
• Identify and discuss future project initiatives with clients.
• Ensure client expectations are met.
• Match contractors’ skill sets with client engagement requirements and present qualified contractors to clients.
• Participate in professional industry associations to increase the company’s presence in the local finance and accounting community.

Benefits

• Competitive benefits package, including base salary and bonus pay.
• Group medical, vision, and dental insurance.
• Flexible spending and health savings accounts.
• Life and accident insurance.
• Adoption, surrogacy, and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short- and long-term disability coverage.
• Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and years of service.
• Up to 11 paid holidays per calendar year.
• 401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
• Training, client relationship management tools, and advanced technology.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director