Client Solutions Advisor

CCC Intelligent Solutions • Chicago, IL

3h

About The Position

CCC Intelligent Solutions is seeking a motivated Client Solutions Advisor to drive customer success and product adoption among repair facilities and dealerships. The role serves as a trusted partner to customers, helping them achieve business goals and improve efficiency and performance through CCC solutions. The territory covers Colorado, Wyoming, Western Nebraska, and Western Kansas, and the candidate must reside in the greater Denver, Colorado area.

The advisor provides onsite and remote support, delivers product training and onboarding, promotes adoption of new tools and updates, identifies opportunities for add-on sales, and helps customers use CCC’s electronic parts procurement solution effectively. The role also uses performance reporting to coach customers and collaborates with sales and implementation teams. Extensive travel is required, including 75% overnight travel or more.

Requirements

• One to two years of experience in a repair facility, dealership, or similar environment.
• Strong presentation, problem-solving, and communication skills.
• Comfort with technology, Microsoft Office, and CRM tools.
• Willingness to travel extensively, with 75% overnight travel or more.
• Must reside in the greater Denver, Colorado area.
• Deep knowledge of collision repair and dealership operations.
• Strong work ethic and energy.
• Strategic thinking, integrity, and customer focus.
• Confident decision-making and relationship-building skills.
• Team-oriented and adaptable in a fast-changing environment.

Nice To Haves

• College degree.
• Collision estimating experience.
• Previous experience in territory management and B2B account management.

Responsibilities

• Provide regular onsite and remote support to assigned body shops and dealers.
• Deliver product education and onboarding, and drive adoption of new tools and updates.
• Identify new opportunities and support add-on product sales to grow territory revenue.
• Guide customers on best practices for using CCC’s electronic parts procurement solution.
• Use performance reporting to support customer success stories and improvements.
• Collaborate with sales and implementation teams to maximize value in the territory.

Benefits

• 401(k) match
• Paid time off
• Annual Incentive Plan
• Performance bonus
• Comprehensive health insurance
• Adoption assistance
• Tuition reimbursement
• Wellness programs
• Stock Purchase Plan options
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed