Client Solutions Advisor

CCC Intelligent Solutions•Chicago, IL

5d•$62,624 - $75,000

About The Position

CCC Intelligent Solutions Inc. (CCC) is seeking a motivated and knowledgeable Client Solutions Advisor to drive customer success and product adoption within repair facilities and dealerships. The role covers the St. Louis Metro area and Southern Illinois. The advisor serves as a trusted partner to customers, helping them achieve business goals and make effective use of CCC solutions through onsite and remote support, training, territory development, and data-driven coaching. Extensive travel is required, including 75% overnight travel or more.

Requirements

College degree preferred.
1–2 years of experience in a repair facility, dealership, or similar environment; collision estimating experience is a major plus.
Willingness to travel extensively, including 75% overnight travel or more.
Must reside in the St. Louis Metro area.
Strong presentation, problem-solving, and communication skills.
Comfort with technology, Microsoft Office, and CRM tools.
Knowledge of collision repair and dealership operations.
Strong work ethic and energy.
Strategic thinking, integrity, and customer focus.
Confident decision-making and relationship-building skills.
Team-oriented and adaptable in a fast-changing environment.

Nice To Haves

Previous experience in territory management and B2B account management.
Collision estimating experience.
College degree.

Responsibilities

Provide regular onsite and remote support to assigned body shops and dealers.
Deliver product education and support customer onboarding to drive adoption of new tools and updates.
Identify new opportunities and support add-on product sales to grow territory revenue.
Guide customers in best practices for using CCC’s electronic parts procurement solution.
Use performance reporting to coach customers and support success stories and business improvements.
Collaborate with sales and implementation teams to maximize value in the territory.