Client Advisor

Lithia & Driveway • Ramsey, NJ

22h

About The Position

BMW of Ramsey is hiring a Client Advisor to help customers select and purchase new and used vehicles. The role includes assisting customers in person and online, presenting vehicle features, conducting test drives, following up with leads, and maintaining customer relationships. The advisor works with management and finance to finalize deals and provides a high-quality customer experience throughout the process.

This is a full-time, performance-driven sales position with evening and Saturday availability required. Approximate annual compensation is $75,000–$150,000+, based on performance, with commissions and bonuses tied to individual payable gross, units sold, customer satisfaction, and manufacturer approvability. Actual compensation may vary based on skills, experience, job-related knowledge, and location.

BMW of Ramsey is part of Lithia & Driveway, a nationwide automotive retailer. The dealership describes itself as a high-volume sales operation and offers opportunities for career growth.

Requirements

• At least 2 years of experience in a dealership setting.
• Progressive growth in responsibility and performance.
• Familiarity with dealership management systems, primarily CDK and VinSolutions.
• Ability to consistently convert leads and overcome objections.
• Demonstrated commitment to customer satisfaction and retention.
• Valid driver's license with an acceptable driving record.
• High school graduate or equivalent.
• Must be 18 years or older.

Responsibilities

• Greet and assist customers both in-store and online.
• Help clients select vehicles suited to their needs and lifestyle.
• Conduct product presentations and test drives.
• Follow up with leads and maintain ongoing customer relationships.
• Work with management and finance to finalize deals.
• Maintain strong knowledge of vehicle features, technology, and trim levels.
• Deliver a high-quality customer experience from start to finish.

Benefits

• Medical, dental, and vision plans.
• Paid holidays and PTO.
• Short- and long-term disability.
• Paid life insurance.
• 401(k) retirement plan.
• Employee stock purchase plan.
• Lithia Learning Center.
• Vehicle purchase discounts.
• Wellness programs.
• Performance-based commissions and bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED