Client Advisor

KITH•Chicago, IL

21h•Onsite

About The Position

The Kith Client Advisor contributes to the in-store client experience and store operations by providing best-in-class service and a consistent, genuine, and quality customer experience. As a brand ambassador, the Client Advisor helps create an enjoyable shopping experience and fosters client relationships through authentic, curated after-sale communication to drive sales. The role supports company and management initiatives and follows brand policies and procedures. Schedules are flexible, with hours assigned according to business needs. The position is based in Chicago and is part-time, with compensation of $20.00 per hour plus commissions.

Requirements

At least 3 years of experience in a retail sales position.
Open and flexible availability, including evenings, overnights, weekends, and holidays.
Availability to consistently work weekends, special projects, product drops or releases, and other shifts as business needs require.
Efficient time-management skills.
Ability to multitask and manage multiple projects at once.
Ability to stand and walk for prolonged periods.
Ability to lift and move 25 pounds.
Ability to perform retail operational tasks, including bending, twisting, and climbing ladders or step stools.

Nice To Haves

At least 3 years of customer service experience; preferred but not required.
At least 1 year of experience in apparel, footwear, or luxury goods; preferred but not required.
Strong communication skills.
Team-player approach.
Self-starter attitude.
Adaptability and resourcefulness.
Personable and welcoming demeanor.
Energetic, consistently positive attitude.

Responsibilities

Greet, assist, and provide best-in-class customer service to Kith clients and customers.
Foster and maintain client relationships through professional, friendly, and efficient after-sale communication.
Maintain familiarity with product knowledge, brand history, company policies, and store and company strategies.
Partner with management on individual goals and overall business needs.
Help management execute action plans and brand initiatives.
Assist with operational tasks and ensure their completion and accuracy as business needs require.
Work with management and visual teams to maintain the sales floor and meet brand visual standards.
Communicate sell-through information to support product availability.
Follow company policies and procedures, including availability and scheduling needs of the business.
Assist with housekeeping, including dusting, sweeping, collecting trash, and other standard retail tasks.
Support visual initiatives as needed.
Assist with cycle counts, physical inventories, and other inventory management tasks as required.