Client Advisor

Lithia & Driveway • Ramsey, NJ

2d • $75,000 - $150,000

About The Position

BMW of Ramsey is hiring a full-time Client Advisor, also described as an Automotive Sales Consultant. The role is suited to performance-minded, experienced dealership sales professionals who want to help customers select and purchase vehicles while contributing to dealership sales and customer satisfaction. The position includes assisting customers in person and online, presenting vehicles and conducting test drives, following up with leads, and coordinating with management and finance to finalize transactions.

Estimated annual compensation is $75,000 to $150,000, with actual pay varying based on skills, experience, job-related knowledge, and location. Compensation is performance-driven and may include commission based on individual payable gross and bonuses based on units sold and manufacturer approvability, as well as short- and/or long-term incentives. The schedule is full time, with evenings and Saturday availability required.

The dealership is part of Lithia & Driveway, which describes its customer experience as simple, transparent, and convenient throughout the vehicle-ownership lifecycle. The company highlights entrepreneurial leadership, growth powered by people, and career opportunities across its dealership network. High school graduation or equivalent and age 18 or older are required. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

• At least 2 years of experience in a dealership setting.
• Volume-driven and process-oriented approach to new and used car sales.
• Progressive growth in responsibility and performance.
• Familiarity with dealership management systems, primarily CDK and VinSolutions.
• Consistency in converting leads and overcoming objections.
• Demonstrated commitment to customer satisfaction and retention.
• Valid driver's license with an acceptable driving record.
• High school graduate or equivalent.
• At least 18 years old.

Responsibilities

• Greet and assist customers in the dealership and online.
• Help customers select vehicles suited to their needs and lifestyle.
• Conduct product presentations and test drives.
• Follow up with leads and maintain ongoing customer relationships.
• Work with management and finance to finalize deals.
• Maintain product knowledge, including vehicle features, technology, and trim levels.
• Deliver a high-quality customer experience throughout the sales process.

Benefits

• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs
• Uncapped, performance-driven pay plan with volume and customer satisfaction bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED