Remote Client Services Team Leader | Work From Home | Leadership Development

Globe Life AIL - Lisa Russel•Tallahassee, FL

6d•Remote

About The Position

AO | Globe Life is seeking motivated, growth-minded professionals to join their expanding organization as Remote Client Services Team Leaders. This opportunity combines client service, team development, mentorship, and leadership within a fully virtual environment. The role involves working directly with clients while developing the skills to coach, mentor, and support other professionals, helping create a high-performing team focused on exceptional service and long-term success. This position is ideal for self-motivated individuals who enjoy helping people succeed and want advancement based on performance and leadership, not seniority.

Requirements

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have a computer or laptop with webcam and microphone
Maintain reliable high-speed internet
Have access to a quiet, professional workspace
Be comfortable communicating with clients and team members virtually
Be willing and able to obtain any required state Life & Health Insurance License

Nice To Haves

Experience in leadership, management, customer service, sales, recruiting, hospitality, healthcare, education, military leadership, operations, or business development is preferred, but candidates with strong leadership potential are encouraged to apply.

Responsibilities

Meet virtually with clients through Zoom and phone appointments
Work with qualified individuals who have requested benefit information
Identify client needs and explain available benefit and coverage options
Guide clients through enrollment and provide ongoing support
Build long-term relationships through professionalism, trust, and exceptional service
Maintain accurate client records and follow-up communication
Coach, mentor, and support developing team members
Help new representatives strengthen communication, client-service, and presentation skills
Assist with onboarding and professional development
Conduct virtual coaching and team-development sessions
Encourage accountability, consistency, and goal achievement
Help create a positive, collaborative, performance-focused team culture
Track individual and team performance goals
Identify opportunities for coaching and improvement
Recognize accomplishments and encourage continued development
Collaborate with leadership on team growth initiatives
Participate in ongoing leadership training and mentorship