Client Services Representative

San Antonio Regional Hospital•Upland, CA

About The Position

Responds to phone inquiries and directs calls to the appropriate section or individual. Prints and distributes patient reports, calls critical values to physician/physician offices, obtains patient billing information and registers patients into the billing system, and processes drop-off specimens and distributes them to the appropriate department.

Requirements

  • High school diploma or GED
  • One year previous work-related experience
  • Good verbal and written communication skills
  • Ability to perform multiple tasks
  • Ability to work independently
  • Type a minimum of 40 WPM
  • Knowledge of medical terminology

Responsibilities

  • Respond to phone inquiries and direct calls to the appropriate section or individual.
  • Print and distribute patient reports.
  • Call critical values to physician/physician offices.
  • Obtain patient billing information and register patients into the billing system.
  • Process drop-off specimens and distribute them to the appropriate department.
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