Client Services Representative

Trane Technologies•Austin, TX

5d•Hybrid

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Trane in Austin, TX is hiring a Client Service Representative to join our team. In this role you will be responsible for developing long-term customer relationships and maximizing account penetration and customer retention by developing/offering HVAC system-related solutions.

Requirements

Bachelor's degree in engineering, business or equivalent from a four-year college or university is preferred, or equivalent combination of education and experience.
Minimum one (1) year experience in Mechanical Contracting/HVAC or Facilities Management fields preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Working knowledge of HVAC systems preferred.

Responsibilities

Sit on the sales team, reporting directly to the Services Sales Leader and partnering closely with operations to secure account retention and growth.
Support assigned customers with HVAC systems & equipment product selections, application, proposals and sales development.
Quote, close, and transition Technician Leads and other Service repair work under.
Generate estimates and proposals for service work.
Provide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service.
Prepare transition documents and communicate project readiness for assignment to operations team.