Client Services Representative - Part Time

L&E Research • Chicago, IL

1d • $17 - $19 • Onsite

About The Position

We’re hiring a Client Services Representative (CSR) to help us create great experiences for the people who come through our facility. If you like staying busy, working with a friendly team, and making things run smoothly behind the scenes, you’ll fit right in here. L&E Research has been a trusted partner in qualitative market research since 1984, helping brands listen to real people and make smarter decisions. Our facilities are where those conversations happen, and our Client Services team is what makes them feel welcoming.

Requirements

• Friendly, professional, and genuinely good with people.
• Comfortable with shifting priorities and a fast pace.
• Able to work flexible hours, including some evenings and weekends, up to 30 hours per week.
• Able to stand for long stretches, move around the facility, and lift up to 25 lbs.
• Curious about new tools and technology, including AI.
• Comfortable with Microsoft Office (Word, Excel, Teams) and OneDrive.

Nice To Haves

• Experience in client services, hospitality, or admin support.

Responsibilities

• Welcome guests and make sure they feel taken care of from the moment they arrive.
• Set up rooms, A/V, food, and materials for upcoming research sessions.
• Reset spaces quickly between studies, so the next group is ready to go.
• Cover the front desk, answer phones, and direct visitors with a professional touch.
• Pitch in on recruiting, project support, or additional team needs as they come up.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed