Client Services Representative

TEKsystems•Pittston Township, PA
•$19 - $19•Onsite

About The Position

This job will be 100% onsite. Are you passionate about helping people and delivering outstanding customer service? Join a team that values collaboration, growth, and creating exceptional experiences for every customer interaction.

Requirements

  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Detail-oriented with excellent documentation skills
  • Dependable, professional, and customer-focused
  • Team player with a positive attitude and a desire to grow

Responsibilities

  • Deliver industry-leading customer service by providing prompt, professional support and striving for first-call resolution.
  • Manage multiple systems and responsibilities simultaneously, including answering calls, documenting customer interactions, and completing follow-up tasks.
  • Contribute to a positive, team-focused culture centered on customer satisfaction, teamwork, and company growth.
  • Build and strengthen relationships with existing clients through exceptional service and support.
  • Accurately enter and manage inbound leads in a timely manner.

Benefits

  • Medical
  • dental
  • vision
  • Critical Illness
  • Accident
  • Hospital
  • 401(k) Retirement Plan
  • Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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