Online | Client Services Coordinator

Destination Careers • Boston, MA

10d • $40,000 - $60,000 • Remote

About The Position

The Client Services Coordinator supports clients with planning assistance, booking coordination, and general customer care. The role involves helping clients organize trip preferences, dates, and experience options, gathering information for itineraries and reservations, and maintaining accurate client and booking notes. The position is remote, offers flexible hours and independent scheduling, and is performance-based. No prior experience is required, and full training is provided.

Requirements

• Strong communication and customer service skills.
• Ability to work remotely and manage one's own schedule.
• Organized and detail-oriented, with comfort using online tools.
• Professional, reliable, and self-motivated.
• No prior experience required; full training is provided.

Responsibilities

• Assist clients with general questions, planning support, and coordination of booking details.
• Provide customer service through email, phone, and messaging.
• Support clients with organizing trip preferences, dates, and experience options.
• Gather information needed for itineraries, reservations, and service selections.
• Maintain accurate client and booking notes within company systems.
• Communicate professionally to support a smooth, positive travel-related experience.
• Stay informed about available destinations, suppliers, and service offerings.
• Support follow-up, confirmations, and administrative tasks.
• Work collaboratively with the team to ensure client satisfaction.

Benefits

• Comprehensive training and ongoing support.
• Access to online tools, systems, and resources.
• Flexible remote schedule.
• One-on-one guidance to support professional growth.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed