Online - Client Services Coordinator
About The Position
The Client Services Coordinator supports clients with planning assistance, booking coordination, and general customer care. The role involves helping clients organize trip preferences, dates, and experience options; gathering information for itineraries, reservations, and service selections; and maintaining accurate client and booking notes. The coordinator communicates with clients through email, phone, and messaging, and supports follow-ups, confirmations, and administrative tasks to help deliver a smooth, positive travel-related experience. This is a remote role with flexible hours and independent scheduling. It is performance-based and suited to someone who enjoys travel-related work and assisting clients. Comprehensive training, ongoing support, online tools and resources, and one-on-one guidance are provided.
Requirements
- Strong communication and customer service skills.
- Ability to work remotely and manage your own schedule.
- Organized and detail-oriented, with comfort using online tools.
- Professional, reliable, and self-motivated.
Responsibilities
- Assist clients with general questions, planning support, and coordination of booking details.
- Provide customer service through email, phone, and messaging.
- Help clients organize trip preferences, dates, and experience options.
- Gather information needed for itineraries, reservations, and service selections.
- Maintain accurate client and booking notes within company systems.
- Communicate professionally to support a smooth, positive travel-related experience.
- Stay informed about available destinations, suppliers, and service offerings.
- Support follow-up, confirmations, and administrative tasks.
- Work collaboratively with the team to ensure client satisfaction.
Benefits
- Comprehensive training and ongoing support.
- Access to online tools, systems, and resources.
- Flexible remote schedule.
- One-on-one guidance to help you grow.
- Supportive team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
