Client Services Coordinator (Full time or Part time)
About The Position
This position oversees the general supervision of program Clients, program and facility operations and the transportation needs of Clients. The Female Community Reentry Program (FCRP) allows eligible offenders with serious and violent crimes committed to State prison to serve their sentence in the community at a FCRP as designated by the Department, in lieu of confinement in State prison and at the discretion of the Secretary. The FCRP will provide a range of rehabilitative services that assist with alcohol and drug recovery, employment, education, housing, family reunification, and social support.
Requirements
- High school diploma or G.E.D. equivalent.
- Ability to work well in team environment
- Good interpersonal skills
- Punctual and good attendance
- Effective communication skills including both oral and written form
- Attention to detail
- Maintain confidentiality
- Must be qualified and trained to recognize the symptoms and signs of substance use disorders, have the ability to respond to drug overdose and provide documentation used to meet this requirement within 30 calendar days of hire
- A valid California Driver’s License and proof of personal auto insurance is required.
- Hire is contingent upon agency insurability
- Not currently on probation or parole.
- Must be discharged for at least three years.
- Must pass a criminal background screening (Live-Scan) and maintain annual CPR certification, First aid certification and Tuberculosis test results.
Nice To Haves
- Fluency in Spanish language (spoken and written)
- Trauma informed training
- Experience working with a female population.
- Some knowledge of substance abuse and treatment.
Responsibilities
- Monitors clients throughout shift, this includes performing physical counts, checking clients in and out of the facility, and clearing all visitors to the facility.
- Maintains a daily log of all client activities including any incidents of security or safety nature.
- Responds to after-hour emergencies which include contacting administration or proper law enforcement or medical personnel.
- Maintains the safety and security of the facility
- Provides security for key control during shift
- Conducts random and requested drug tests for Clients
- Participate in daily shift exchange including documenting in facility log at the end of each shift and thoroughly reviewing log at the start of each shift.
- Be able to take trauma into account during the process of interacting with clients
- Avoid triggering trauma reactions and/or re-traumatizing Clients
- Adjust own behavior and control own feelings to allow Clients to learn how to manage trauma symptoms and be able to benefit from program services
- Be proactive in conflict resolution
Benefits
- Choice of 8 medical plans
- Choice of 3 dental plans
- Vision, Life and Accident and Injury Insurance
- Employee Assistance Program
- 403 (b) 100% match for 1%-6% of pay
- 10 paid holidays
- 2 floating holidays
- 7 sick days
- up to 18 days of vacation per calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
