Client Services Coordinator

Cherry Bekaert • Orlando, FL

1d • $22 - $29

About The Position

The Client Services Coordinator supports the review and examination of Medicaid cost reports by following structured procedures to ensure accuracy, completeness, and compliance with program requirements. The role assists analysts and managers through detailed documentation reviews, financial data verification, preparation of workpapers, and communication with providers to obtain or clarify information. The position offers the opportunity to work onsite or remotely through the Orlando office.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Excel and Word.
• Basic understanding of accounting principles and the flow of financial records.
• Ability to read and interpret trial balances, general ledger details, and financial statements.
• Excellent attention to detail and strong organizational skills.
• Clear and professional communication skills, with a positive, patient, and professional attitude.
• Ability to manage multiple tasks, proactively solve problems, and meet deadlines.
• Integrity, dependability, and trustworthiness.
• Ability to pass a Level 2 background check, including fingerprinting.
• Candidates must demonstrate eligibility to work in the United States; work sponsorship is not provided.

Nice To Haves

• Associate's or Bachelor's degree in Accounting, Finance, or a related field.
• Experience performing basic reconciliations, such as 941 salary reconciliations or similar.
• Familiarity with Medicaid or Medicare reimbursement.

Responsibilities

• Review and examine Medicaid cost reports for accuracy, completeness, and compliance with program rules.
• Follow established procedures to analyze provider submissions and verify required information.
• Compare cost report data with general ledgers, trial balances, invoices, financial statements, and other supporting documentation to identify discrepancies, unusual reporting patterns, or inconsistencies.
• Contact providers professionally to request missing documentation, clarifications, or additional information.
• Prepare organized, accurate, and thorough workpapers documenting findings and the steps performed during reviews or examinations.
• Research fundamental issues using online tools and electronic regulations.
• Support internal teams with review and examination tasks, analysis, and special projects.
• Perform other engagement duties as needed and as assigned by supervisory personnel.

Benefits

• Annual bonus
• Medical, dental, and vision care
• Disability and life insurance
• Generous paid time off
• Retirement plans
• Paid Care Leave
• Other programs intended to support personal and work life and provide financial protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED