Client Services Coordinator
About The Position
The Client Services Coordinator provides entry-level support to ensure excellent client service and smooth execution of daily operations. The role provides administrative support to business units, including managing multiple tasks, tracking action items, reviewing materials for spelling, coordinating proposal content, and handling general administrative work and basic marketing support. The coordinator works closely with brokers, Market Leaders, and clients to maintain high standards of responsiveness and professionalism. The role includes administrative support such as arranging travel and meetings, managing databases, organizing files and correspondence, and tracking action items. It also supports marketing campaigns and materials, proposal and digital content, competitor research, and client coordination. Additional duties may be assigned.
Requirements
- One to two years of experience in client services, customer support, or administrative roles.
- Strong organizational skills and attention to detail and accuracy.
- Ability to handle confidential information with the highest level of discretion.
- Proficiency in Microsoft Office Suite.
- Excellent communication and interpersonal skills.
Nice To Haves
- CRM experience preferred.
- Previous experience in a similar position is an asset.
- Previous commercial real estate experience is an asset.
- Bachelor’s degree preferred, or equivalent experience.
Responsibilities
- Assist business units with administrative tasks, including travel arrangements and scheduling meetings and appointments.
- Balance multiple activities and projects for multiple team members.
- Manage databases for multiple target populations.
- Prioritize and track action items.
- Provide general administrative support, including file management, organizing distribution of marketing efforts, and handling correspondence; provide coverage for other Client Services Coordinators as needed.
- Maintain contact, lease comparable, and sales volume databases, entering data as received.
- Assist with marketing campaigns, including scheduling campaigns, maintaining mailing lists, and running campaign reports.
- Coordinate business content for proposals and digital channels.
- Create marketing and presentation materials, including charts, graphs, and Excel worksheets.
- Write or edit documents for spelling, grammar, and layout.
- Monitor competitor research and data collection.
- Liaise with clients to coordinate information, organize meetings, and obtain required documentation.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
