Client Services Coordinator
Aston Carter•Melbourne, FL
•$19 - $24•Onsite
About The Position
The Client Services Coordinator supports the on-site customer experience within a Maintenance, Repair, and Overhaul (MRO) facility in Melbourne, Florida. The role focuses on delivering excellent customer service by assisting with customer movement, providing on-site support, and directing customer needs or concerns to appropriate internal teams. It helps ensure a positive, professional, and well-coordinated experience in a highly visible environment for a premium aviation brand.
Responsibilities
- Support customer arrivals, escorts, meetings, movement throughout the facility, and departures while complying with safety and security requirements.
- Provide a professional, welcoming on-site presence for customers during maintenance visits, ensuring they feel supported and informed.
- Address general customer questions and direct concerns to the appropriate internal teams.
- Coordinate customer amenities, conference rooms, transportation, and visit-related logistics.
- Communicate with internal teams to support a smooth customer experience and promptly report safety, security, or compliance concerns.
- Support customer events and special administrative projects as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability insurance
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
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Education Level
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