Client Services Associate, Surveys (2027 Start Dates)

Third Bridge • New York, NY

9h

About The Position

Third Bridge is a global research firm that provides investors and business leaders with expert insights. Its Surveys team delivers online B2B surveys by connecting clients with high-quality responses from experts in its proprietary, pre-screened network. The team supports survey design, coding, fielding, and results delivery.

The Client Services Associate is a key member of the Surveys team, helping develop the team and the tools and processes behind its survey product. The Associate serves as the primary client contact and helps projects run smoothly from start to finish, delivering quantitative insights that meet client needs. The role involves communicating with private equity and consulting clients, coordinating projects with respondents and internal teams, resolving issues as project requirements evolve, and identifying experts for survey panels.

The position is scheduled to start in January 2027. Candidates must have permission to work in the country where they are applying by the start of employment.

Requirements

• Bachelor’s degree.
• 0–2 years of experience in the financial services industry, with a strong understanding of consulting and private equity, various industries, and data analysis.
• Experience collaborating with team members in a high-throughput, deadline-driven, process-oriented, client-servicing environment.
• Superior writing, reasoning, interpersonal, oral communication, written communication, and organizational skills.
• Strong commercial acumen and familiarity with or interest in understanding industries such as healthcare, technology, life sciences, consumer goods, and financial services.
• Familiarity with or interest in how consulting and private equity clients work, their organizational structures and asset classes, and how surveys support their workflows.
• Ability to work in a rigorous, fast-moving environment.
• Meticulous attention to detail and a strong analytical outlook, including experience with datasets in Excel or Google Sheets format.
• Ability to handle multiple tasks, prioritize, identify problems, and solve them.
• Permission to work in the country of application by the start of employment.

Nice To Haves

• Experience with market research and survey design, including exposure to survey design and online survey platforms in an educational or professional setting.

Responsibilities

• Communicate with private equity and consulting clients, understand their needs, provide feedback on survey ideas, and keep them updated on project progress.
• Coordinate projects among clients, survey respondents, and internal teams, keeping participants organized and aligned.
• Resolve project challenges, including changing client requests and difficulties finding specific types of experts, and keep projects moving.
• Identify and contact appropriate experts to participate in surveys and help ensure client quality standards are met.

Benefits

• Competitive first-year pay of $90,000 or more, including a $75,000 base salary and uncapped bonus potential after one month.
• Health, dental, and vision benefits.
• 401(k) matching.
• 15 or more vacation days and flex days.
• Ability to work from anywhere for one month per year.
• Social events, professional development, and a dynamic, supportive team.
• Clear career advancement opportunities for strong performers into leadership roles within two years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level