Client Services Assistant

Clark, County of•Rlc, WI

About The Position

The Client Services Assistant provides a safe environment and assists residents with activities of daily living according to their individual support plans and behavior support plans. The role provides emotional and social support and attends to residents’ physical comfort. It also includes responding promptly to requests for assistance, administering oral and topical medications as ordered and per training, taking and recording vital signs, supporting mealtimes, and observing and documenting changes in residents’ physical or behavioral condition.

Requirements

Knowledge usually acquired in high school, or an equivalent combination of education and experience.

Nice To Haves

CBRF experience preferred.
Experience working with persons with mental illness preferred.
Nursing Assistant training is a plus but is not required.

Responsibilities

Perform assigned resident care according to individualized service plans and facility policies and procedures.
Participate in resident care conferences.
Assist residents with bathing or showering; oral, hair, and nail care; shaving; dressing and undressing; makeup application; and elimination needs, including toileting or verbal reminders to use the bathroom.
Respond promptly to resident requests for assistance.
Provide emotional and social support and attend to residents’ physical comfort.
Administer ordered oral and topical medications in accordance with training.
Take and record temperature, pulse, respiration, and blood pressure.
Assist residents at mealtimes according to established protocols; maintain intake and output as requested; and weigh residents as instructed.
Immediately report physical or behavioral changes in residents to the Program Specialist.
Document observations appropriately.