Client Itinerary Services Assistant

Triptasticadventures • New Orleans, LA

11h • Remote

About The Position

The Client Itinerary Services Assistant supports clients by coordinating reservations and related arrangements, including lodging, activities, transportation, and event-related services. The role involves researching options that match client needs and preferences, securing and verifying reservations, handling schedule updates and service inquiries, and keeping client information organized. The position is remote and involves working independently while collaborating with a team and participating in training.

Requirements

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Must be at least 18 years old.
• Strong written and verbal communication skills in English.
• Reliable internet access and a smartphone; a computer is also highly recommended.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication through phone and email.
• Assist with schedule updates, adjustments, and general service inquiries.
• Keep client information and documentation organized and up to date.
• Participate in training sessions.

Benefits

• Fully remote capability.
• Flexible schedule.
• Ongoing training and learning resources.
• Supportive team setting.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed