Remote Client Itinerary Services Assistant

Triptasticadventures • Chicago, IL

10h • Remote

About The Position

The Client Itinerary Services Assistant supports clients by coordinating customized arrangements, including lodging, activities, transportation, and event-related services. The role involves researching options to suit client needs, securing and verifying reservations, communicating with clients by phone and email, assisting with schedule changes and inquiries, and maintaining organized, up-to-date client information. The position is fully remote and includes participation in training sessions.

Requirements

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Must be at least 18 years of age.
• Strong written and verbal communication skills in English.
• Reliable internet access and a smartphone; a computer is highly recommended.

Nice To Haves

• Previous customer service experience is beneficial but not required.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication through phone and email.
• Assist with schedule updates, adjustments, and general service inquiries.
• Keep client information and documentation organized and up to date.
• Participate in training sessions.

Benefits

• Flexible scheduling
• Ongoing training and learning resources
• Supportive team culture

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed