Remote Client Itinerary Experience Specialist

Triptasticadventures•Tallahassee, FL
•Remote

About The Position

The Client Itinerary Experience Specialist supports clients by coordinating customized service arrangements, including lodging, activities, transportation, and event-related services. The role involves researching options to match client preferences, securing and checking reservations, responding to service inquiries, and keeping client records current. The position is fully remote and suits an organized, independent worker with clear communication skills who can stay connected with a collaborative team. Training sessions and learning resources are provided.

Requirements

  • Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
  • Must be at least 18 years old.
  • Strong written and verbal communication skills in English.
  • Reliable internet access and a smartphone; a computer is highly recommended.

Nice To Haves

  • Previous customer service experience.

Responsibilities

  • Support clients by organizing and coordinating customized service arrangements.
  • Research and review available options to match client needs and preferences.
  • Secure and verify reservations to ensure details are accurate.
  • Maintain professional communication through phone and email.
  • Assist with schedule updates, adjustments, and general service inquiries.
  • Keep client information and documentation organized and up to date.
  • Participate in training sessions.

Benefits

  • Fully remote setting.
  • Flexible schedule.
  • Ongoing training and learning resources.
  • Supportive team culture.
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