Remote Client Experience Specialist
About The Position
AO Globe Life is hiring a Remote Client Experience Specialist for its fully remote, mission-driven team. The role is presented as an opportunity for recent or soon-to-be graduates in business, marketing, or communications, as well as people suited to a people-centered, service-first environment. The company provides training, inbound client interest, mentorship, licensing guidance, and professional development. The specialist leads virtual client consultations, helps individuals and families understand personalized supplemental benefit options, and supports enrollment from start to finish while building lasting relationships and maintaining accurate records. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried; weekly pay is described as performance-based. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Applicants must be at least 18 and legally authorized to work in the United States. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete applicable pre-licensing coursework, examinations, and state requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding. No prior insurance experience is required.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Have excellent interpersonal and communication abilities.
- Be organized, self-motivated, and comfortable working independently.
- Be comfortable using virtual tools and participating in video meetings.
- Be capable of obtaining the required state Life & Health Insurance License, if applicable, before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Have a reliable internet connection and a Windows-based laptop or PC with webcam, as specified in the qualifications.
- No prior insurance experience is required.
Nice To Haves
- Recent or soon-to-be graduate in business, marketing, or communications.
- Prior customer service or consultative experience; helpful but not required.
- A heart for helping people and supporting a purpose-driven mission.
- Be coachable and interested in a performance-based career with opportunities for growth and advancement.
Responsibilities
- Maintain accurate digital documentation and manage follow-up communication.
- Participate in ongoing mentorship and team development.
- Lead virtual Zoom consultations with clients.
- Prioritize high-quality, client-focused interactions.
- Guide individuals and families through personalized supplemental benefit options.
- Build lasting client relationships.
- Support the enrollment process from start to finish with professionalism.
- Complete required training and participate in virtual meetings.
Benefits
- Inbound leads only; no cold calling.
- Defined growth path into leadership.
- Monthly and quarterly bonuses.
- 3% equity opportunity for qualifying team members.
- Supportive, people-centered culture.
- Opportunities for renewal-based income growth.
- Fully remote work with a flexible schedule.
- Full training and licensing support.
- Weekly performance-based pay.
- Mentorship and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
