Virtual Client Experience Specialist
AIL•Columbia, SC
•$80,000 - $100,000•Remote
About The Position
Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.
Requirements
- Reliable internet connection plus a Windows laptop/PC with webcam
- Passionate about helping others and contributing to a mission-driven organization
- Strong communication and people skills
- Able to obtain any necessary professional licensing, where applicable
- Eligible to work in the United States
- Organized, self-motivated, and comfortable working independently
- Ease with virtual tools and video meetings
- Be at least 18 years of age and legally eligible to work in the United States
- Provide your own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
Nice To Haves
- Prior customer service or consultative experience is a plus, not required
Responsibilities
- Provide attentive, client-first service
- Cultivate long-term client relationships
- Walk clients through enrollment clearly and professionally
- Participate in ongoing mentorship, professional development, and team training
- Keep digital records accurate and manage timely follow-up
- Lead virtual Zoom consultations with clients
- Present supplemental benefit options tailored to each individual or family
Benefits
- Full licensing and training support included
- Bonuses paid monthly and quarterly
- Inbound client interest — no cold outreach
- Weekly pay based on performance
- Defined growth path into leadership
- Fully remote, flexible schedule
- 3% equity opportunity for qualifying team members
- A supportive, people-centered culture
- Opportunities for renewal-based income growth
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
