Virtual Client Success Specialist
About The Position
AO Globe Life is hiring a Virtual Client Success Specialist for a fully remote, mission-driven team. The role is suited to recent or soon-to-be graduates in business, marketing, or communications and to people who enjoy client-focused service. Training, mentorship, and inbound client interest are provided. The position involves supporting clients through enrollment, discussing supplemental benefit options, conducting virtual consultations, maintaining digital records, and building long-term client relationships. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The role offers flexible hours, performance-based weekly pay, potential renewals, and monthly and quarterly bonuses. No prior insurance experience is required. Candidates must complete required training and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Any required pre-licensing coursework, examinations, and licensing requirements are at the candidate’s expense; licensing requirements, fees, compensation, and contractor terms may vary by state. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. The organization provides training, mentorship, licensing guidance, and professional development. The opportunity may suit self-motivated, coachable individuals comfortable working independently and interested in professional growth and advancement. AO Globe Life describes its work as serving working families, union members, credit union clients, and veterans with supplemental benefits, and states its commitment to equal opportunity.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be authorized to work in the United States.
- Have confidence with virtual meetings and everyday digital tools.
- Have strong communication and interpersonal skills.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Be organized, self-motivated, comfortable working independently, and willing to be coached.
- Have a service-minded, mission-driven attitude.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Nice To Haves
- Customer service or consultative background; not required.
- Recent or soon-to-be graduate in business, marketing, or communications.
Responsibilities
- Support clients throughout the enrollment process with clarity and professionalism.
- Provide attentive, client-first service.
- Help clients explore supplemental benefit options tailored to their needs.
- Conduct virtual consultations with clients via Zoom.
- Keep digital records accurate and manage timely follow-up.
- Cultivate long-term client relationships.
- Participate in required training and virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Equity opportunity (3%) for qualifying team members.
- 100% remote work with flexible hours.
- Growing income through renewals.
- Full training and licensing support.
- Inbound leads only; no cold calling.
- Weekly pay tied to performance.
- Clear advancement pathways into leadership roles.
- Monthly and quarterly bonuses.
- Mentorship and ongoing professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
