Virtual Client Relations Specialist
About The Position
AO Globe Life is hiring for a fully remote, independent-contractor role supporting clients with supplemental benefit options. The position is suited to recent or soon-to-be graduates in business, marketing, or communications, and to people interested in a service-focused, mission-driven career. The company provides training, mentorship, licensing guidance, and ongoing professional development. Compensation is commission-based and performance-driven, not hourly or salaried, with potential for weekly performance-based pay, bonuses, renewals, and equity for qualifying team members. This is a 100% remote opportunity with flexible scheduling and opportunities for professional growth and advancement. Candidates must be at least 18 and legally eligible to work in the United States. They must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace; complete required training; and participate in virtual meetings. Before performing licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete any applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and are reviewed during hiring and onboarding.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, and complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Complete required training and participate in virtual meetings.
- Have a service-minded, mission-driven attitude.
- Be confident in virtual meetings and familiar with digital tools.
- Be self-driven, organized, comfortable working independently, and coachable.
- Have strong communication and people skills.
Nice To Haves
- Prior customer service or consultative experience is a plus but is not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Conduct virtual client consultations via Zoom.
- Participate in continued mentorship and team development.
- Deliver excellent, client-centered service.
- Handle documentation accurately and complete follow-ups.
- Support clients throughout the enrollment process with clarity and professionalism.
- Explain personalized supplemental benefit options to individuals and families.
- Cultivate long-term client relationships.
Benefits
- Equity opportunity (3%) for qualifying team members.
- Monthly and quarterly bonus potential.
- Potential to grow income through renewals.
- Weekly performance-based pay.
- Complete training and licensing support, with licensing guidance and ongoing professional development.
- Inbound leads; no cold outreach.
- Collaborative, people-first team environment.
- 100% remote work with flexible scheduling.
- Path into leadership.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
