Client Service Specialist - Hybrid (Houston, TX)

OneDigital • Houston, TX

9d • Hybrid

About The Position

The Client Service Specialist (CSS) is an important member of the team and contributes to the overall client experience. The role focuses on functions and responsibilities that improve workflows, timeliness, and client responsiveness. This hybrid position is based in Houston, Texas.

Requirements

• 3–5 years of applicable job experience.
• Proficiency with Microsoft Office products.
• Strong attention to detail.
• Positive, can-do attitude.
• Self-motivated, flexible, and disciplined.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to thrive in a fast-paced production environment.

Nice To Haves

• Prior experience in a broker agency or benefits administration firm.
• Familiarity with insurance carrier websites.
• Proven track record in customer service.
• Bachelor’s degree.
• Familiarity with database applications.
• Familiarity with Employee Navigator.

Benefits

• Eligible employees may receive health, wellbeing, retirement, and other financial benefits.
• Paid time off.
• Overtime pay for non-exempt employees.
• Learning and development programs.
• Reimbursement of job-related expenses per company policy.
• Employee perks and discounts.
• Some roles may be eligible for variable compensation, commission, and/or an annual bonus based on individual and/or company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed