Client Service Representative - Employee Health & Benefits (Entry Level)

Marsh McLennan•Dayton, OH

23h•$34,650 - $64,575

About The Position

As a Client Service Representative in Employee Health & Benefits, you play a vital role in delivering exceptional service to clients. You manage insurance programs, execute policy changes, update client information, facilitate collaboration, and work with the servicing team. The role is with Marsh Agency Midwest, a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services.

Requirements

Excellent written and verbal communication skills to effectively service customers.
Familiarity with analyzing financial data.
Be a self-starter and highly organized problem solver with good time management skills to meet deadlines.
Detail orientation and ability to handle a wide variety of tasks.
Ability to work on a fast-paced, high-energy team while maintaining a positive attitude.
High school diploma or equivalent.

Nice To Haves

BS/BA in Business, Insurance, or a related field.
Proficiency in MS Office Suite (Word, Excel, Outlook).
One year of experience working in the insurance industry.
Life & Health license preferred, or ability to obtain upon hire.

Responsibilities

Manage insurance programs.
Execute policy changes.
Update client information.
Facilitate collaboration.
Work with the servicing team.
Deliver exceptional service to clients.

Benefits

Medical, dental, and vision benefits.
Employer-paid HSA contributions.
401(k) match.
Flexible option to work at home or an office, based on discretion and schedule, for most positions.
20 days of paid time off to start.
Tuition reimbursement.
Designation/certification support and bonuses.
Paid day off to volunteer and company-organized volunteer events.
Matching charitable donations up to $1,000 per year.
Wellness rewards up to $750 per year.
Performance-based incentives may be available.
Employee assistance programs.