Client Service Project Manager, Food Science

SGS • REMOTE, REMOTE

7h

About The Position

The Client Service Project Manager is responsible for planning, implementing, managing, and executing LIMS, operations, quality, and client service projects to ensure timely completion within budget. The role supports organizational goals by leading LIMS improvements, implementing new capabilities, managing client data transfers, and supporting environmental monitoring systems. It also contributes to acquisition integrations and business development activities.

Requirements

• Four-year degree in Food Science, Microbiology, Chemistry, or a closely related field.
• 7–10 years in a supervisory or project management role within a laboratory or equivalent.
• Strong problem-solving and project management skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent interpersonal skills and ability to collaborate across teams.
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

Responsibilities

• Monitor project progress and provide stakeholders and team members with status reports, timelines, issues, risks, and action items.
• Develop, maintain, and participate in project plans for laboratory implementation of LIMS and projects that enhance LIMS functionality.
• Assist with acquisition activities and lead LIMS integration projects to ensure deliverables are met.
• Understand project rationale, applicable regulations, and the methods used by clients and laboratories to produce results.
• Coordinate implementation of a quality software platform across food laboratories and manage and communicate software enhancements.
• Identify and implement efficiency improvements within the Laboratory Information Management System.
• Trend, track, and report operational KPIs, quality parameters, errors, and project progress to upper management.
• Mentor and train employees on LIMS functions, and assess training needs and competencies across the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager