Client Service Coordinator - IT & Professional Staffing

WalkerHealthcare•Bloomfield Hills, MI
•$50,000 - $65,000•Hybrid

About The Position

Walker Healthforce is seeking a Client Service Coordinator to join its Client Partnerships team. The role works closely with Account Management and Recruiting to coordinate client requests, support consultant engagements, and deliver responsive, accurate service. The coordinator serves as a communication link among Account Managers, Recruiters, clients, and consultants, while managing multiple requests and keeping relevant information current in Bullhorn, the company’s CRM/ATS platform. The position also supports client meetings, presentations, reporting, RFPs, and account research, and helps identify ways to improve processes and the client and consultant experience.

Requirements

  • At least 2 years of experience in client service, account coordination, staffing, recruiting, business operations, or a related role.
  • Experience supporting multiple stakeholders in a fast-paced, deadline-driven environment.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage competing priorities and independently follow through on tasks.
  • Proficiency in Microsoft Office, particularly Outlook and Excel.
  • Experience with CRM, ATS, or other business management systems.

Nice To Haves

  • Experience in staffing, recruiting, consulting, or professional services.
  • Familiarity with healthcare, technology services, or contingent workforce solutions.
  • Experience with Bullhorn, vendor management systems (VMS), or client requisition management.

Responsibilities

  • Coordinate client requests, job requisitions, candidate submissions, interviews, and consultant onboarding activities.
  • Communicate with Account Managers, Recruiters, clients, and consultants.
  • Manage multiple requests, track outstanding items, anticipate potential issues, and ensure timely follow-through.
  • Respond to inquiries, resolve issues, and proactively communicate updates to internal and external stakeholders.
  • Maintain accurate and up-to-date client, candidate, and consultant information in Bullhorn.
  • Assist with client meetings, presentations, reporting, RFPs, and account-related research.
  • Identify opportunities to streamline processes, improve communication, and strengthen the client and consultant experience.
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