Client Service Assistant - 6 Month Term

The Canada Life Assurance Company • London, ON

3d • CA$40,000 - CA$41,500 • Onsite

About The Position

This role is primarily responsible for the accurate and timely assembly of life insurance contracts, ensuring all policy documentation meets compliance, quality, and service standards. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and is committed to delivering exceptional support to both internal teams and clients.

Requirements

• Previous experience working in an environment that manages high volumes, multiple priorities, and tight deadlines.
• Strong attention to detail with a focus on high level of accuracy.
• Excellent organization and time management skills.
• Self-motivated with a proven sense of urgency and ability to work independently.
• A team player with a positive attitude, and an interest in collaborating with others.
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

Responsibilities

• Assemble and prepare life insurance policy contracts with a high degree of accuracy and attention to detail
• Coordinate with business partners to obtain missing or clarifying information
• Ensure proper formatting, packaging, and delivery of finalized policy documents
• Maintain accurate records and update internal systems as required
• Identify and escalate discrepancies or potential issues in documentation
• Support continuous improvement initiatives by identifying process efficiencies
• Provide general administrative support to the Operations Teams

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed