Entry Level Client Service Agent | Full Training Provided

AIL • Tulsa, OK

1d • Remote

About The Position

AO | Globe Life is expanding its virtual team and seeking motivated, compassionate, and service-oriented professionals to join us as Remote Benefits Specialists. You'll work virtually with individuals and families, including veterans, union members, association members, and other working families, helping them understand available benefits and financial-protection options. This opportunity combines Customer Service + Client Support + Benefits Education + Relationship Building + Consultative Insurance Sales. No previous insurance experience is required. We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated candidates learn the business.

Requirements

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional home workspace
• Be comfortable using Zoom and web-based applications
• Be comfortable communicating with clients by phone and video
• Be willing to complete required training
• Be willing and able to obtain the appropriate state Life & Health Insurance License
• Self-motivated
• Coachable
• Comfortable working independently
• Interested in a performance-based career with opportunities for professional growth and advancement

Nice To Haves

• Previous experience in Customer Service, Military Service, Veteran Support, Healthcare, Hospitality, Retail, Education, Administrative Support, Banking, Call Centers, Client Relations, Financial Services, Account Management, Recruiting, or Sales.
• Military or veteran-family connection

Responsibilities

• Conduct scheduled Zoom and phone appointments
• Connect with individuals and families interested in available benefits
• Ask questions to understand client needs and priorities
• Listen carefully to questions and concerns
• Provide clear and professional explanations
• Answer questions regarding available benefits and coverage
• Assist eligible clients with applications and enrollment
• Conduct applicable policy and benefit reviews
• Help with beneficiary-related service needs
• Follow up consistently with prospective and existing clients
• Maintain accurate digital records
• Provide ongoing customer support
• Build long-term relationships through dependable service
• Conduct virtual benefit consultations
• Identify individual and family protection needs
• Explain coverage features
• Help clients compare available options
• Answer questions in clear, easy-to-understand language
• Provide needs-based recommendations
• Assist with applications
• Guide clients through enrollment
• Help complete required documentation
• Assist with beneficiary information
• Provide continued service after enrollment

Benefits

• Weekly commission payments
• Performance-based bonuses
• Renewal income
• Residual income opportunities
• Leadership compensation for qualifying representatives
• Recognition incentives
• Additional performance-based rewards
• Medical insurance reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Union representation where applicable
• Professional coaching and mentorship
• Leadership-development programs
• Virtual business technology and resources
• Performance bonuses
• Company-sponsored incentive travel
• Leadership conferences
• Professional-development events
• Achievement awards
• Team recognition
• Performance contests
• Additional career-development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed