Client Relationship Manager

TITAN Environmental Solutions • Fullerton, CA

1d

About The Position

TITAN Environmental Solutions is hiring a dynamic, relationship-driven Client Relationship Manager to represent the company and strengthen its client partnerships. This is a field-based, people-focused role involving regular client visits, networking, and relationship building rather than spending the day behind a desk. Environmental industry experience is not required; the company will help the successful candidate learn its business.

The Client Relationship Manager develops connections with existing clients, maintains a consistent presence, delivers memorable client experiences, and keeps TITAN top of mind. The role also involves attending industry and community events, planning and documenting client visits in a CRM system, collaborating with Account Executives, operations, and leadership, and identifying ways to build loyalty, referrals, and long-term business relationships. The listed salary is $60,000–$100,000 annually plus commission.

Requirements

• A warm, outgoing, and engaging personality with exceptional interpersonal skills.
• Proven experience building and maintaining professional relationships in client relationship management, account management, business development, hospitality, or a similar customer-facing role.
• Genuine interest in meeting people, networking, and spending time in the field.
• Excellent verbal and written communication skills.
• Confidence representing a company and developing relationships with professionals at all levels.
• Strong organizational and time-management skills, including planning client visits and managing a busy schedule.
• A proactive, self-motivated attitude and ability to work independently.
• Strong problem-solving skills and commitment to providing an outstanding client experience.
• Comfort using CRM software, such as Zoho, to track activities and maintain client relationships.
• A collaborative mindset and flexibility to adapt to changing priorities.

Responsibilities

• Represent TITAN Environmental Solutions with confidence, professionalism, enthusiasm, and a genuine interest in connecting with people.
• Develop meaningful relationships with existing clients and identify ways to strengthen and expand the company's network.
• Visit clients in the field, check in with them, and maintain a consistent presence.
• Deliver a memorable client experience.
• Stay connected with clients, anticipate their needs, and ensure they know TITAN is available to support them.
• Attend industry events, community gatherings, and networking opportunities to build relationships and increase company visibility.
• Plan daily visits, manage the schedule efficiently, and document client interactions using the CRM system.
• Collaborate with Account Executives, operations, and leadership to provide clients with service and support.
• Identify opportunities to strengthen client loyalty, encourage referrals, and support long-term business relationships.

Benefits

• Paid holidays and vacation in accordance with company policy.
• Group health insurance for eligible employees.
• Dental insurance for eligible employees.
• Vision insurance for eligible employees.
• 401(k) retirement savings plan.
• Applicable state-mandated benefits.
• Opportunity to build meaningful relationships and make a direct impact on the company's continued growth.
• Dynamic, people-focused role that is not spent sitting behind a desk all day.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed