Client Relations Associate – Entry Level

GEM • Norfolk, VA

1d • Onsite

About The Position

We are seeking an enthusiastic and driven Entry Level Client Relations Associate to join our growing team and represent nationally recognized nonprofit organizations through in-person marketing campaigns, customer engagement initiatives, and brand awareness programs. As a Client Relations Associate, you will serve as the face of our clients' brands by creating meaningful customer interactions, delivering exceptional service, and educating community members about products, services, and initiatives that make an impact. This is an exciting opportunity for individuals interested in marketing, sales, customer relations, brand promotions, and business development. Our team partners with some of the largest nonprofit organizations in the country to develop and execute customized field marketing campaigns that increase awareness, customer engagement, and long-term support. The ideal candidate is outgoing, motivated, and passionate about building relationships while developing valuable professional skills.

Requirements

• Previous experience in retail, hospitality, restaurant/food service, sales, customer service, field marketing, promotions, or product demonstrations is preferred but not required.
• Strong interest in marketing, sales, client relations, and business development.
• Ability to communicate effectively with customers, clients, and team members.
• Confident presentation skills with the ability to engage a variety of audiences.
• Strong interpersonal skills and a customer-focused mindset.
• Self-motivated, goal-oriented, and eager to learn.
• Professional attitude with excellent verbal communication skills.
• Ability to work independently while contributing positively to a team environment.

Responsibilities

• Provide exceptional face-to-face customer service while educating customers about client products, services, and initiatives.
• Represent nonprofit and brand partners at live marketing events, community outreach campaigns, and promotional activations.
• Create engaging customer experiences that increase brand awareness, customer loyalty, and client growth.
• Assist with planning, coordinating, and executing strategic field marketing campaigns tailored to local markets.
• Build and maintain strong relationships with customers, clients, and internal sales teams.
• Collaborate with management to ensure marketing campaigns are executed effectively, efficiently, and within established goals.
• Support client acquisition efforts through customer engagement, product education, and promotional strategies.

Benefits

• Unlimited opportunities for career advancement and professional growth.
• Comprehensive paid training and hands-on mentorship from experienced marketing and leadership professionals.
• Development of valuable skills in customer service, sales, marketing strategy, communication, and leadership.
• Opportunity to represent respected nonprofit organizations and nationally recognized clients.
• Networking opportunities with industry professionals and business leaders.
• A fast-paced, team-oriented environment focused on personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed