Associate Client Relations Manager

Cooke Aquaculture Inc.St. Stephen, NB
Onsite

About The Position

Reporting to the Manager, Manufacturing / Client Relations, the Associate Client Relations Manager is an entry-level developmental role designed for individuals looking to build a rewarding career in client relations within a co-manufacturing environment. Working alongside experienced Client Relations professionals, you’ll gain hands-on experience supporting customer accounts, coordinating projects, and collaborating with cross-functional teams. Through structured learning, mentorship, and real-time project involvement, you’ll develop the knowledge and skills needed to progress into a Client Relations Manager role while helping deliver exceptional service to our co-manufacturing partners.

Requirements

  • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • High attention to detail with strong problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong interpersonal skills with the ability to build collaborative working relationships.
  • Comfortable learning new systems, technologies, and processes.

Nice To Haves

  • Post-secondary education in Business, Supply Chain, Manufacturing, or a related field is considered an asset but is not required.
  • Previous experience in manufacturing, project coordination, customer service, or client relations is considered an asset.
  • Experience using CRM software such as HubSpot is considered an asset.
  • Experience using AI tools such as ChatGPT, Microsoft Copilot, or Claude is considered an asset.

Responsibilities

  • Supporting customer accounts
  • Coordinating projects
  • Collaborating with cross-functional teams
  • Maintaining CRM records
  • Assisting with customer communications
  • Helping implement new processes
  • Supporting product trials
  • Sample coordination
  • Project execution
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