Client Relations Associate

Harvestadvertisinginc•Charlotte, NC

About The Position

At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. We are seeking a motivated Client Relations Associate to build strong customer relationships, support client engagement, and contribute to sales and business development initiatives. This role is ideal for individuals who enjoy working with people, understanding client needs, presenting solutions, and creating positive customer experiences.

Requirements

High school diploma or equivalent required.
Strong communication and interpersonal skills.
Customer-focused and professional attitude.
Confident and comfortable interacting with customers.
Strong relationship-building and problem-solving abilities.
Goal-oriented and motivated to achieve results.
Excellent organizational and multitasking skills.
Reliable, adaptable, and self-motivated.

Responsibilities

Build and maintain positive relationships with clients and prospective customers.
Communicate with customers to understand their needs and preferences.
Identify sales opportunities through client interactions.
Assist with customer questions, requests, and routine concerns.
Support promotional and customer acquisition activities.
Maintain accurate client records and interaction information.
Track follow-ups, leads, and sales opportunities.
Collaborate with team members to achieve customer service and sales objectives.
Represent the company professionally during customer interactions.
Participate in ongoing training and professional development.