Associate Client Relations Specialist

SS&C Technologies•Kansas City, MO

1d•Hybrid

About The Position

Associate will be responsible for supporting various specialized client requests and handles escalated operational processing. This role requires a strong understanding of Alternative business, financial concepts, meticulous attention to detail, and the ability to work effectively in a fast-paced environment. SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

Requirements

1-2 years of experience in financial services, or a related industry.
Strong understanding of investment products, financial instruments
Proficiency in Microsoft Office
Excellent analytical, problem-solving, and organizational skills.
Exceptional written and verbal communication skills, with the ability to articulate complex financial information clearly.
Ability to work independently and as part of a team, managing multiple priorities and meeting deadlines.
Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
Proactive and detail-oriented with a strong commitment to accuracy and quality.

Responsibilities

Understand and process and verify complex transactions, ensuring compliance with established procedures and regulations.
Act as a primary point of contact for client inquiries, providing comprehensive and professional support.
Collaborate with internal teams
Participate in special projects and initiatives as assigned by management.
Mentor and provide guidance to junior team members, fostering a collaborative and supportive work environment.