Client Relations Assistant
About The Position
Gradient is seeking a Client Relations Assistant to join their team. In this essential role, you’ll help jump-start processes and ensure the day-to-day operations run smoothly, making a direct impact on the company's ability to serve clients with excellence. The company believes safer transportation makes a safer world, which is why their mission is to safeguard both businesses and lives. They are stewards of knowledge and leaders of industry, upholding the economy and protecting communities through lasting, trusted partnerships. They are dedicated to living their mission and values every day and are looking for a team member who shares the same passion: Never Settle, Share Responsibility, and Rise Together.
Requirements
- High school diploma or some college
- Excellent written and verbal communication skills
- Strong proficiency in Microsoft Office Suite
- Aptitude for learning new software
- 2+ years in an administrative role
- Experience supporting external clients and working with vendors
- Ability to pass a background check and drug test (including THC)
Responsibilities
- Collaborate with internal teams, partners, and vendors while managing communications via phone, email, and fax.
- Handle daily tasks such as updating client information, processing invoices and payments, and filing documents digitally.
- Manage monthly and quarterly fuel tax processing, prepare USDOT updates, and ensure compliance.
- Provide guidance and support to colleagues, following up on various processes and responses.
- Engage in continuous learning and training.
Benefits
- Medical, Dental, & Vision Insurance
- Life Insurance
- Employee Assistance Program
- FSA
- Paid Time Off
- Paid Holidays
- Simple IRA w/ Company Match
- Professional Development Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
