Client Relations Associate
About The Position
Allied Maker designs and manufactures handcrafted lighting for some of the most considered interiors in the country. Every fixture is made in New York, by hand, to an exacting standard. We are a small company growing quickly — and how we take care of our clients is central to everything we build. We're looking for someone who is genuinely good with people. Not a specific resume. Not prior industry experience. The right instincts, and the drive to learn everything else. You'll be the primary point of contact for architects, interior designers, and private clients as they work through a project with us. That means managing inquiries, guiding clients through our collection and custom capabilities, tracking orders, and making sure every touchpoint reflects the quality of the product itself. It's relationship work. You'll learn our materials, our process, and our language — and over time, you'll develop real expertise in how luxury lighting is specified, produced, and delivered. This role is based at our Tribeca showroom, with regular contact with our production team in Glen Cove.
Requirements
- 2–4 years in a client-facing role (fashion, retail, hospitality, showrooms, galleries).
- Exceptional written and verbal communication skills.
- High attention to detail and strong follow-through.
- Genuine curiosity about craft, materials, and design.
- Composure with discerning clients and complex timelines.
- Proficiency with standard business tools.
Nice To Haves
- Prior industry experience in lighting.
- Familiarity with Wrike and NetSuite.
Responsibilities
- Manage inquiries from architects, interior designers, and private clients.
- Guide clients through our collection and custom capabilities.
- Track orders.
- Ensure every client touchpoint reflects the quality of the product.
- Develop expertise in how luxury lighting is specified, produced, and delivered.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Direct mentorship from company founders and senior leadership
- Exposure to significant design projects across residential, hospitality, and commercial
- Room to grow as the company grows
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
