Remote Client Protection Specialist

AIL•Fresno, CA

2d•$90,000 - $119,981•Remote

About The Position

AO Globe Life is hiring Insurance Customer Advocates to work remotely with clients and help them understand available life, accident, and supplemental health insurance options. This independent contractor opportunity with American Income Life / Globe Life combines client education, relationship-building, and performance-based sales. Compensation is commission-based, not hourly or salaried, and specific compensation and contractor terms may vary by state. The role involves working with company-provided warm leads, scheduling virtual appointments, reviewing client needs, explaining coverage, and following up to answer questions. The company provides training, mentorship, licensing guidance, and ongoing professional development. No prior insurance experience is required. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and cover applicable pre-licensing coursework, examinations, and licensing requirements at their own expense. This is a 100% remote position. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace, and must complete required training and participate in virtual meetings. The opportunity is suited to self-motivated, coachable people comfortable working independently and interested in performance-based career growth. American Income Life / Globe Life states that it provides equal opportunity without regard to protected characteristics.

Requirements

Be at least 18 years of age and legally eligible to work in the United States.
Excellent verbal and written communication skills.
Strong active-listening skills.
Customer-focused attitude.
Detail-oriented work style.
Comfort with computer systems.
Self-discipline in a remote work environment.
Provide a computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Self-motivated, coachable, and comfortable working independently.

Nice To Haves

Interest in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

Work with warm leads provided by the company.
Schedule virtual appointments with prospective clients.
Conduct client needs reviews.
Explain insurance coverage clearly and respectfully.
Follow up with clients and answer questions.
Support a positive, professional client experience.
Complete required training and participate in virtual meetings.
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.