Client Project Manager, Pagero

Thomson Reuters•Eagan, MN

15d•$74,200 - $137,800•Hybrid

About The Position

The Client Project Manager, Pagero role within our Pagero Global Projects team is responsible for leading e-invoice implementation projects for large, multi-national corporations. The Client Project Manager is responsible for leading internal and external project resources toward project success from kickoff to close. They will be responsible for managing 4-6 projects simultaneously based on size. The Client Project Manager will work with resources in multiple time zones across North America and Europe, requiring excellent telephone and writing skills. The successful Client Project Manager: Is organized, accountable and self-driven. Understands the importance of striving for customer satisfaction within project constraints like time and budget. Has a strong understanding of project lifecycles, and a natural leadership quality. Enjoys working in teams and striving toward a common goal. Understands customer needs as well as anticipates potential risks.

Requirements

Minimum of 4 years leading customer projects
Experience with global customers
High School diploma or equivalent required
E-invoicing or ERP implementation experience a plus

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Communicate effectively with clients to understand their needs and expectations and ensure client satisfaction.
Define the scope, goals, and deliverables of the project in collaboration with senior management and stakeholders.
Plan and manage project timelines, milestones, and deliverables using appropriate tools and techniques.
Coordinate and lead cross-functional teams, including sales, technical consultants, product development, and other departments, to ensure project success.
Monitor and report on project progress, as well as handle any necessary adjustments to project constraints.
Manage project budgets and financial objectives, ensuring that the project is delivered within the approved budget.
Identify, assess, and minimize project risks throughout the project lifecycle.
Facilitate problem-solving and decision-making processes to resolve project issues.
Ensure that all project documentation is complete, current, and stored appropriately.
Adhere to industry best practices, techniques, and standards throughout the entire project execution.
Establishing and helping to maintain customer long-term relationships.
Ensuring the client's successful and optimum utilization of products and solutions
Provide coaching and guidance to project team members to achieve project goals and develop their skills.

Benefits

Hybrid Work Model
Flexibility & Work-Life Balance
Work from anywhere for up to 8 weeks per year
Career Development and Growth
Continuous learning and skill development
Grow My Way programming
Skills-first approach
Industry Competitive Benefits
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
Social Impact: Make an impact in your community with our Social Impact Institute.
Two paid volunteer days off annually
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays (including two company mental health days off)
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan