Client Project Manager

Highmark Health • Pittsburgh, PA

2d • Onsite

About The Position

This role is responsible for the successful planning, execution, and delivery of projects, ranging from mid-size to large individual initiatives. The individual in this role will lead all aspects of the project lifecycle, from initial concept to final delivery, ensuring projects are completed on time, within budget, and to the required quality standards. This includes managing resources, mitigating risks, and fostering effective communication amongst stakeholders. The role requires a high degree of organizational skill, proactive problem-solving, and the ability to manage multiple priorities simultaneously. While not strictly required, candidates are strongly preferred to possess a Project Management Professional (PMP) certification. Ideal candidates will also demonstrate an understanding of EHR systems (preferably EPIC), experience with the implementation of third-party applications, and knowledge of infrastructure implementation. Essential skills for this role include a strong grasp of project management principles and best practices, excellent analytical, problem-solving, and decision-making abilities, along with exceptional written and verbal communication skills to clearly present information to diverse audiences. Furthermore, strong organizational and time management skills, coupled with a demonstrated ability to prioritize tasks and manage competing demands, are highly valued.

Requirements

• Bachelor’s degree in Healthcare, Information Technology, Business or related field or relevant experience and/or education as determined by the company in lieu of bachelor’s degree
• 3 years of experience in project management to include successfully delivering complex projects on time and within budget and managing multiple projects concurrently
• Proficiency in project management software (e.g., MS Project, Jira, Asana, etc.)
• Strong understanding of project management principles and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional written and verbal communication skills, including the ability to present information clearly and concisely to diverse audiences.
• Strong organizational and time management skills, with a demonstrated ability to prioritize tasks and manage competing demands.

Nice To Haves

• Project Management Professional (PMP) certification
• Understanding of EHR systems (preferably EPIC)
• Experience with the implementation of third-party applications
• Knowledge of infrastructure implementation
• Experience in project management in the healthcare or health insurance industry
• Experience using a range of project methodologies (Agile, Waterfall, etc.)

Responsibilities

• Develop comprehensive project plans, including detailed schedules, resource allocation, budget management, and risk assessments.
• Proactively identify and mitigate potential project roadblocks.
• Define and manage project scope, ensuring all deliverables align with business objectives.
• Manage changes to scope effectively and efficiently.
• Allocate and manage project resources (human, financial, and material) effectively to optimize performance and meet project deadlines.
• Build and maintain strong relationships with key stakeholders, communicating project progress, addressing concerns, and managing expectations.
• Proactively identify, assess, and mitigate project risks and issues, implementing appropriate corrective actions.
• Maintain a detailed RAID log.
• Prepare and deliver comprehensive project status reports, maintaining meticulous documentation, including project plans, meeting minutes, project artifacts, and approvals.
• Lead and motivate project teams, fostering a collaborative and productive work environment.
• Implement quality control measures to ensure projects meet defined quality standards.
• Other duties as assigned or requested

Benefits

• Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level