Client Project Manager

Fiserv • Omaha, NE

1d • Remote

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Project Manager What does a successful Client Project Manager do at Fiserv? As a successful Project Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.

Requirements

• Bachelor's degree in business, operations or a related field required.
• 3-5 years of experience in business and IT program and project management
• 3-5 years of experience in the Financial Services Industry preferred
• Shown success in effectively driving delivery
• Working understanding of business financial practices and accounting
• Strong experience in data-driven management, metrics and reporting
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

• Operational consulting experience
• Solid ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offs
• Strong problem-solving skills and ability to build consensus
• Strong communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels
• Solid thought leadership and the ability to influence others through collaborative efforts
• An ability to quickly establish credibility and rapport with a broad set of constituencies

Responsibilities

• Champion and execute client delivery and service processes to manage client initiatives
• Champion voice of the customer feedback for end-to-end client satisfaction and engagement
• Develop strong client relationships and identify opportunities to better support their business objectives
• Ensure alignment with key organizational partners, including leadership, sales, marketing, operations, finance, legal, and others to ensure aligned business success
• Identify improvement opportunities to gain efficiencies of project methodologies, deliverables, reporting and training to mature capabilities in service and delivery
• Understand and evaluate client business requirements, desired business outcomes and implements solutions
• Lead the compilation of project requirements

Benefits

• Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level