Client Partner, Healthcare

Ember Group Consulting • Charlotte, NC

11d

About The Position

Ember Group Consulting is seeking a Client Partner to lead its Healthcare portfolio. The role owns existing relationships with health systems, payers, and healthcare services organizations, develops them into long-term partnerships, and is accountable for portfolio revenue and the quality of client work. Consultants serving these clients report through the Client Partner. The preferred location is Charlotte, North Carolina.

The Client Partner serves as a senior advisor to healthcare executives, owns the portfolio’s annual revenue budget, develops account plans and forecasts, and expands client work into new departments and workstreams. The role oversees delivery excellence across engagements including ERP and procure-to-pay implementations and operational improvement programs. It also leads and develops consultants, shapes healthcare offerings, anticipates talent needs, and contributes practical healthcare perspectives to client conversations and the firm’s insights and events.

Year-one success includes meeting or exceeding the portfolio revenue budget, establishing at least one new workstream or expansion at each anchor client, and ensuring consultants have clear leadership, feedback, and growth paths.

Requirements

• 10 or more years of management consulting experience in healthcare provider and/or payer markets, including significant experience as a partner, principal, or account lead.
• A proven record of owning and growing client accounts against a revenue target.
• Strong understanding of health system economics, including margin pressure, reimbursement, labor costs, and capital planning.
• Experience leading consulting teams embedded at client sites.
• Familiarity with HIPAA and healthcare data privacy requirements.
• Bachelor’s degree required.

Nice To Haves

• Relationships across Southeast health systems.
• MBA, MHA, or CPA.

Responsibilities

• Serve as the senior, trusted advisor to health system and payer executives, including CFOs, COOs, CIOs, CHROs, and supply chain and revenue cycle leaders.
• Own the annual revenue budget for the portfolio; build account plans, forecast accurately, and expand scope into new departments and workstreams.
• Own delivery excellence across engagements, including ERP and procure-to-pay implementations and operational improvement programs.
• Lead consultants placed at client organizations; coach engagement principals and managers, staff appropriate talent, and drive utilization and retention.
• Shape the firm’s healthcare offerings in areas such as finance and revenue cycle, supply chain, ERP, workforce, and AI governance.
• Partner with the Talent team to anticipate recruiting needs, assess market and policy trends, identify emerging client demand, and build the talent bench.
• Provide practical perspectives to clients on changes in healthcare and contribute to the firm’s insights, events, and executive conversations.
• Meet or exceed the portfolio revenue budget and establish at least one new workstream or expansion at each anchor client.
• Ensure consultants receive clear leadership, feedback, and growth paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior