Client Partner, SMC

Snap Inc. • Los Angeles, CA

4d • $91,000 - $161,000 • Onsite

About The Position

Snap Inc. is seeking a Client Partner to join its global Small and Medium Customers (SMC) organization. The role builds and manages partnerships with brands and agencies, helping them expand their digital presence on Snap. The Client Partner develops strategic approaches for assigned accounts, strengthens client relationships, and supports clients in achieving their goals through Snap products and advertising solutions. The position calls for strong presentation and relationship skills, the ability to manage multiple projects, and a deep understanding of digital advertising. Snap expects team members to work in an office four or more days per week under its “Default Together” policy, and the role requires travel as needed.

The position is eligible for a sales incentive program and equity in the form of RSUs. U.S. base salary ranges vary by pay zone: Zone A (CA, WA, NYC), $107,000–$161,000 annually; Zone B, $102,000–$153,000 annually; and Zone C, $91,000–$137,000 annually. Starting pay depends on job-related skills, experience, qualifications, work location, and market conditions.

Requirements

• Extensive knowledge of social media, mobile apps, and digital and mobile marketing.
• Ability to perform well in a highly dynamic, rapidly changing environment.
• Excellent communication and presentation skills.
• Ability to engage and partner with C-level executives.
• Ability to win the support of key stakeholders.
• Team-oriented and collaborative approach.
• Experience running Weekly Office Hours and QBRs, arranging or leading top-to-tops, and participating in senior-level engagement sessions.
• At least 5 years of marketing, brand advertising, media sales, and/or online advertising experience.
• Ability to travel as needed.

Nice To Haves

• Bachelor’s degree or equivalent preferred.
• Proven track record of growing top-to-bottom relationships with clients and agencies.
• Proven track record of reaching and exceeding sales goals.
• Creative, outside-the-box thinker and strategist.
• Passion for Snap and marketing, and enthusiasm for building something from the bottom up.

Responsibilities

• Identify, prioritize, and secure business opportunities.
• Ensure clients receive a high level of sales and operational customer service.
• Partner with cross-functional teams to structure and execute strategic initiatives.
• Develop and implement best practices for client interaction, sales, and services.
• Create persuasive sales presentations using market trends and case studies.
• Educate clients on Snapchat products and best practices.
• Create, own, and execute the strategic approach for each account in the assigned book of business, with the aim of unlocking and elevating each relationship.
• Analyze campaign performance statistics and recommend performance enhancements.
• Help evolve clients’ approaches to reflect practices associated with success on Snap while balancing client goals.
• Maintain strong client relationships, identify gaps in advocacy, and seek internal support to elevate Snapchat with clients in the assigned book of business.
• Present dynamically and build confidence while constructively challenging clients to support long-term outcomes for both businesses.

Benefits

• Paid parental leave.
• Comprehensive medical coverage.
• Emotional and mental health support programs.
• Compensation packages that allow employees to share in Snap’s long-term success.
• Eligibility for a sales incentive program.
• Eligibility for equity in the form of RSUs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed