16. Job Description: Client Partner (Junior Level)
American IT Systems•Houston, TX
•Hybrid
About The Position
We are seeking a Junior Client Partner to support and grow Tier 2 accounts within the Energy & Utilities sector. This role combines client relationship management, delivery oversight, and sales support. The ideal candidate is driven, organized, and capable of managing day-to-day account operations without needing deep domain expertise.
Requirements
- 5–8 years of experience in IT Services, Consulting, or Account/Engagement Management
- Experience managing or supporting client accounts within enterprise environments
- Strong understanding of delivery processes (no domain specialization required)
- Excellent communication, presentation, and relationship-building skills
- Ability to work onsite/hybrid in Houston
- Proven ability to support sales cycles and coordinate across cross-functional teams
Nice To Haves
- Experience in Energy & Utilities accounts (not mandatory)
- Prior exposure to onsite–offshore delivery models
- Strong problem-solving and escalation management ability
Responsibilities
- Serve as the primary point of contact for assigned Tier 2 Energy & Utility accounts
- Build trusted relationships with client stakeholders (Director, VP, CTO, CIO levels)
- Ensure consistent communication, project updates, and stakeholder alignment
- Oversee delivery execution across technology and consulting engagements
- Partner with internal delivery and PMO teams to ensure quality, timelines, and customer satisfaction
- Handle escalations and ensure proactive risk mitigation
- Track project milestones, SOW compliance, and resource performance
- Support senior leadership in identifying new opportunities within existing accounts
- Assist in proposal development, RFP/RFI responses, and pricing coordination
- Drive incremental sales through onsite presence and client engagement
- Contribute to revenue growth, account planning, and forecasting
- Manage account governance, QBRs, and reporting
- Maintain documentation, trackers, and dashboards for leadership visibility
- Ensure service delivery aligns with contractual obligations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
