15. Job Description - Client Partner – Energy & Utilities

American IT Systems•Houston, TX

5d•Onsite

About The Position

We are seeking an experienced Client Partner to lead and grow a key Energy & Utilities account. This role requires strong expertise in ERP (SAP/Oracle), delivery management, and executive stakeholder engagement (CTO/CIO level). The ideal candidate will have a proven background in managing complex enterprise accounts and driving digital transformation initiatives within the E&U sector.

Requirements

12–18+ years of IT services experience, with strong exposure to the Energy & Utilities domain.
Minimum 8+ years in Client Partner / Account Director / Engagement Partner roles.
Strong ERP background (SAP preferred) and digital transformation experience.
Proven ability to manage large enterprise accounts and multi-million-dollar portfolios.
Demonstrated success working with CIO/CTO and senior technology leadership.
Strong communication skills and executive presence.

Nice To Haves

Experience handling large Energy & Utilities client portfolios.
Experience working in the Houston market with strong regional understanding.
Demonstrated ability to lead global delivery teams in a hybrid onsite–offshore model.
MBA or advanced degree is a plus.

Responsibilities

Serve as the primary executive point of contact for the client, including building relationships with CTO, CIO, VP, and Director-level stakeholders.
Drive account growth by identifying and developing opportunities across ERP modernization, cloud, digital engineering, and managed services.
Lead quarterly and annual business reviews with client leadership.
Define long-term business and technology roadmaps in collaboration with internal teams.
Own end-to-end delivery governance, ensuring on-time, high-quality execution of all engagements.
Collaborate with delivery and practice teams to ensure solution integrity and customer satisfaction.
Manage escalations, risks, and service-level commitments.
Establish continuous improvement initiatives across programs.
Provide subject matter expertise for ERP implementations, upgrades, and support—preferably SAP or Oracle.
Drive digital transformation initiatives, including modernization, cloud migration, analytics, and enterprise architecture optimization.
Align technology strategies with the client's enterprise needs.
Operate as a trusted advisor to senior client executives (CIO/CTO).
Manage P&L, revenue forecasting, and growth strategy for the portfolio.
Lead RFP/RFQ responses, proposals, and contract negotiations.
Strengthen collaboration between global delivery teams and onsite leadership.