Client Manager

World Wide Technology Holding • Washington D.C., WA

4d

About The Position

The Client Manager leads World Wide Technology (WWT) sales efforts with local Fortune 500 customers, selling broad technical services, solutions, and products in the local market. The role builds and nurtures relationships with customer leaders, identifies gaps in customers’ technical environments, and delivers solutions in areas including infrastructure modernization, multicloud architecture, security transformation, and digital strategy. The Client Manager works with sales engineers, local engineers and architects, and other experts to develop and deliver customer-focused solutions. WWT’s Advanced Technology Center and Platform are available for customer briefings, training, workshops, demonstrations, and proofs of concept.

Day-to-day work includes leading customer sales meetings and presentations, managing enterprise accounts and complex deals, handling financials, building proposals, and bringing customer requests to technical teams for scoping. The position requires listening, learning, and understanding broad technical solutions to provide value around emerging technologies. Travel of up to 25% is required.

Requirements

• At least 5 years of account management experience in a relevant industry with large commercial or enterprise customers.
• At least 3 years of experience managing or leading a sales book of business generating $10 million or more in revenue.
• Highly regarded at technical levels; data center experience is preferred.
• Ability to work independently and solve customer-facing problems.
• Track record of successful solution selling.
• Strong written, verbal, and presentation communication skills.
• Ability to listen, learn, and understand broad technical solutions.

Nice To Haves

• Data center experience.

Responsibilities

• Position WWT capabilities and service offerings in relation to client business and technology objectives.
• Manage one or more accounts in a specific area.
• Act in a consultative capacity with customers and partners, including OEMs.
• Work effectively with cross-functional teams to develop business-relevant solutions for customers and partners.
• Develop and execute account strategy.
• Lead a high-impact team of inside sales, technology specialists, and consultants.
• Create and drive sales campaigns from discovery through close.
• Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
• Manage a pipeline of opportunities and forecast accurately.
• Develop and lead local Client Manager resources.
• Lead customer sales meetings and presentations; manage large enterprise accounts, complex deals, and financials; build proposals; and bring customer requests to WWT technical teams for scoping.
• Sell broad technical services, solutions, and products to customers within the local market.
• Travel up to 25%.

Benefits

• Health and prescription coverage, dental insurance, and vision care.
• Onsite health centers in Missouri and Illinois.
• Employee Assistance Program and wellness program.
• Competitive pay.
• Profit sharing.
• 401(k) plan with company matching.
• Life and disability insurance.
• Flexible Spending Accounts.
• Tuition reimbursement.
• Paid time off and holidays.
• Parental, medical, military, and bereavement leave.
• Day of Caring.
• Family planning benefits.
• Nursing mothers benefits.
• Voluntary legal coverage.
• Voluntary supplemental accident, illness, and hospital coverage.
• Voluntary identity theft protection.
• Pet insurance.
• Employee discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed