Client Manager

Hertz•New York, NY

About The Position

The Client Manager serves as a trusted partner to a portfolio of entertainment industry clients, building relationships with studio, production, media, and entertainment organizations. The role drives revenue growth by expanding existing accounts, identifying new opportunities, and providing customer-focused mobility solutions. Through proactive engagement, industry insight, and strategic account management, the Client Manager strengthens partnerships, increases account penetration, grows Hertz's footprint, and supports long-term client success and retention. The starting salary is $66,000, with bonus potential and a company car for business and personal use.

Requirements

1–2+ years of sales, account management, customer service, or business development experience.
Strong relationship-building, negotiation, and communication skills, with the ability to manage multiple client accounts effectively.
Ability to influence stakeholders, resolve issues, and deliver exceptional customer service in a fast-paced environment.
Experience coordinating logistics, reservations, vehicle deliveries, or service operations while balancing competing priorities.
Strong analytical, problem-solving, and decision-making skills, with proficiency in Microsoft Office.
Ability to develop and execute account plans, identify growth opportunities, and drive revenue results.
Valid driver's license and ability to maintain compliance with company driving policies and procedures.

Nice To Haves

Bachelor's degree preferred.
Experience supporting high-touch or high-end clientele.
Experience in car rental, hospitality, travel, entertainment, tourism, or automotive industries.

Responsibilities

Build and grow relationships with film, TV, and entertainment clients in a rapidly expanding market.
Manage a portfolio of key client accounts, ensuring exceptional service and long-term partnership success.
Identify opportunities to increase revenue through account growth, cross-selling, and new business development.
Deliver tailored mobility solutions that meet client needs while driving customer satisfaction and retention.
Coordinate fleet availability, reservations, logistics, and service execution to support client operations.
Serve as the primary point of contact for client inquiries, problem resolution, and strategic account planning.
Collaborate with internal teams to ensure seamless execution and an outstanding customer experience.
Use industry knowledge and market insights to proactively address client needs and identify growth opportunities.